Terms of Service

Last Updated: January 3, 2025

1. Agreement to Terms

These Terms of Service ("Terms") are entered into between you and OnepossibleEight (원파시블에잇) ("Company", "we", "us", or "our").

By accessing or using the Hitchhiker-ai service ("Service"), you agree to be bound by these Terms of Service. If you do not agree to any part of these Terms, you may not use the Service.

2. Service Description

OnepossibleEight provides data-driven marketing and development services through a subscription model:

• Performance Marketing
• Content Marketing
• Technical Development and Coding
• AI Automation and System Design
• Direct Communication via Slack

3. Subscription Plans and Pricing

3.1 Available Plans

We offer the following monthly subscription plans:

• 1-Month Plan: $3,500 per month
• 2-Month Plan: $3,200 per month (9% discount)
• 3-Month Plan: $2,900 per month (17% discount, BEST plan)

All plans include:

• One request at a time
• Direct Slack communication
• Unlimited revisions
• Unlimited brands
• All source code provided

3.2 Billing

• Subscription fees are charged in advance based on the selected plan period
• All payments are processed through secure payment systems
• Prices are in USD unless otherwise stated
• We reserve the right to change prices with 30 days notice to existing subscribers

3.3 Payment Terms

• Payment is due at the start of each billing cycle
• Service may be suspended if payment fails
• You are responsible for providing accurate billing information
• All fees are non-refundable except as required by law or explicitly stated in these Terms

4. Service Delivery

4.1 Turnaround Time

• Turnaround time varies based on project complexity
• Estimated time will be provided at the start of each project
• Complex projects may require additional time and will be communicated in advance

4.2 Scope of Work

• Subscribers can submit one active project request at a time
• Services must fall within performance marketing, content marketing, technical development, or AI automation
• We reserve the right to refuse projects outside our expertise or that are illegal/unethical

4.3 Revisions

• Unlimited revisions are included in all plans
• Revisions are provided within the scope of the original project request
• Significant scope changes may be considered a new request

5. Client Responsibilities

5.1 Information and Access

You agree to:

• Provide timely and accurate information necessary for project completion
• Maintain smooth communication via Slack
• Provide access to platforms, tools, and accounts when necessary
• Respond to feedback requests within a reasonable timeframe

5.2 Acceptable Use

You agree not to:

• Use the Service for illegal, unethical, or harmful purposes
• Request projects involving gambling, adult content, scams, or violations of legal/ethical standards
• Attempt to reverse engineer or copy our processes
• Resell or redistribute our services without explicit permission
• Submit malicious code or content that infringes intellectual property rights

6. Intellectual Property

6.1 Ownership of Deliverables

• You retain full ownership of final deliverables, including all source code, after payment is complete
• We retain ownership of our processes, templates, and methodologies
• We may showcase completed work in our portfolio unless you request confidentiality

6.2 License to Materials

You grant us a license to use the materials you provide solely for the purpose of delivering services.

6.3 Third-Party Tools

Some deliverables may include third-party tools, libraries, or assets subject to their respective licenses.

7. Subscription Management

7.1 Pause and Resume

• You can pause your subscription at any time (PAUSE ANYTIME)
• Paused time does not count toward your subscription period
• Your remaining subscription period resumes when you unpause
• In-progress projects will be completed before pause or continued upon resumption

7.2 Cancellation

• You can cancel your subscription at any time (CANCEL ANYTIME)
• Cancellation takes effect at the end of your current subscription period
• No refunds are provided for partial periods
• In-progress projects will be completed and delivered according to the original timeline

7.3 Plan Changes

• You can change plans after your current subscription period ends
• Plan changes take effect at the start of the new subscription period
• Plan changes during an active period are not possible

8. Confidentiality

8.1 Mutual Confidentiality

Both parties agree to:

• Keep confidential information private
• Use confidential information only for the purposes of this agreement
• Not disclose confidential information to third parties without consent

8.2 Exceptions

Confidentiality obligations do not apply to information that is:

• Publicly available
• Known prior to disclosure
• Required to be disclosed by law

9. Warranties and Disclaimers

9.1 Service Warranties

We warrant that:

• Services will be performed in a professional manner
• We have the right to provide the services offered
• Deliverables are our original work or properly licensed

9.2 Disclaimers

The Service is provided "as is" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant:

• Specific business results or ROI
• Uninterrupted or error-free service
• That the Service will meet all your requirements

10. Limitation of Liability

To the maximum extent permitted by law:

• Our total liability shall not exceed the amount you paid in the 12 months preceding the claim
• We are not liable for indirect, incidental, special, or consequential damages
• We are not liable for loss of profits, data, or business opportunities

11. Indemnification

You agree to indemnify and hold us harmless from claims arising from:

• Your use of the Service
• Your violation of these Terms
• Your infringement of third-party rights
• Content or materials you provide

12. Term and Termination

12.1 Term

These Terms remain in effect while you use the Service.

12.2 Termination by Us

We may immediately terminate or suspend access if:

• You violate these Terms
• You engage in fraudulent activities
• Payment fails
• You use the Service in ways that could harm us or others

12.3 Effect of Termination

Upon termination:

• Your right to use the Service immediately ceases
• You remain liable for accrued fees
• We will provide final deliverables within 30 days
• Sections that should survive termination continue to be effective

13. Dispute Resolution

13.1 Governing Law

These Terms between you and OnepossibleEight (원파시블에잇) are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.

13.2 Arbitration

All disputes shall be resolved through binding arbitration rather than in court, except for:

• Small claims court matters
• Intellectual property disputes
• Requests for injunctive relief

13.3 Class Action Waiver

You agree to resolve disputes individually and waive the right to participate in class actions.

14. General Provisions

14.1 Amendments

We may modify these Terms at any time. Significant changes will be communicated via email 30 days before taking effect. Continued use after changes constitutes acceptance.

14.2 Assignment

You may not assign or transfer these Terms. We may assign these Terms without restriction.

14.3 Entire Agreement

These Terms constitute the complete agreement between you and us regarding the Service.

14.4 Severability

If any provision is found unenforceable, the remaining provisions remain fully effective.

14.5 Waiver

Failure to enforce a right or provision does not constitute a waiver of that right or provision.

14.6 Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control.

15. Privacy and Data Protection

15.1 Privacy Policy

Your privacy is important to us. Please review our Privacy Policy which governs how we collect, use, and protect your information.

15.2 Data Processing

We process personal data in accordance with applicable data protection laws including GDPR and CCPA where applicable.

15.3 Data Retention

We retain your data for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

16. Communications

16.1 Electronic Communications

You consent to receive communications from us electronically via email or through the Service.

16.2 Contact Information

For questions about these Terms, please contact:

OnepossibleEight (원파시블에잇)

Contact information available on our website.

16.3 Notices

All notices must be in writing and are deemed delivered when:

• Delivered in person
• Sent via confirmed email
• 3 days after being sent by registered mail

17. Service-Specific Terms

17.1 Marketing Campaigns

• Ad spend is billed separately and charged directly to your payment method on advertising platforms
• We are not responsible for violations of advertising platform policies
• Campaign results are not guaranteed and depend on market conditions

17.2 Technical Development

• All source code ownership transfers to you upon full payment
• We may use generic code patterns and methodologies for other projects
• Unless otherwise agreed, you are responsible for hosting and maintenance after deployment

18. Refund Policy

18.1 General Policy

Due to the nature of the Service, we generally do not provide refunds. However:

18.2 Refund Eligibility

You may be eligible for a refund if:

• Work is not delivered within 30 days of payment
• Service is substantially different from what was described
• You request a refund within 14 days and work has not started

18.3 Refund Process

Refund requests must be submitted in writing with detailed explanation. Approved refunds are processed within 14 business days.