Privacy Policy

Last Updated: January 3, 2025

At Hitchhiker-ai, I take your privacy seriously. This Privacy Policy explains how I collect, use, and protect your information when you work with me.

1. Information I Collect

When you subscribe to my services, I collect:

• Contact Information: Your name, email address, and company name
• Payment Information: Billing details processed securely through payment providers
• Project Information: Project briefs, requirements, and materials you share
• Communication: Messages and files shared via Slack or email
• Website Usage: Basic analytics about how you use the website (via standard web analytics)

2. How I Use Your Information

I use your information to:

• Deliver the marketing and development services you subscribed to
• Communicate with you about your projects via Slack
• Process payments for your subscription
• Improve my services based on feedback and usage patterns
• Send you important updates about your subscription

3. Confidentiality Promise

I treat all your information as confidential. This means:

• No Sharing: I won't share your business information, project details, or strategies with anyone
• No Public Disclosure: I won't showcase your work in my portfolio or mention our work together without your permission
• Secure Storage: All your files and information are stored securely
• Your Code is Yours: Any source code I create for you belongs to you completely

If you'd like me to showcase our work together or use it as a case study, I'll always ask for your written permission first.

4. How I Protect Your Information

• Secure Communication: All Slack and email communications are encrypted
• Safe Storage: Your files are stored on secure cloud platforms with encryption
• Limited Access: Only I have access to your information - no team or third parties
• Regular Cleanup: I delete unnecessary files and data regularly

5. Third-Party Services

I use these trusted services to run my business:

• Payment Processing: Stripe or similar payment processors handle billing securely
• Communication: Slack for project communication (encrypted)
• Cloud Storage: Google Drive or similar services for secure file storage
• Analytics: Basic website analytics to understand how visitors use the site

These services have their own privacy policies and security measures. I only share the minimum information necessary with them.

6. Marketing Campaigns

When I run marketing campaigns for you:

• Ad spend is charged directly to your account on advertising platforms (Google Ads, Facebook Ads, etc.)
• I only access your advertising accounts with your permission
• Campaign data belongs to you
• I follow all advertising platform privacy policies

7. Data Retention

I keep your information for:

• Active Subscription: All project files and communications during your subscription
• After Cancellation: I'll keep final deliverables for 30 days, then delete everything unless you request otherwise
• Financial Records: Billing information is kept for 7 years for tax purposes (legal requirement)
• Your Request: You can ask me to delete your information at any time

8. Your Rights

You have the right to:

• Access: Ask me what information I have about you
• Correction: Request updates to incorrect information
• Deletion: Ask me to delete your information
• Export: Get a copy of all your data
• Object: Tell me to stop using your information for certain purposes

Just message me through Slack or the website contact form, and I'll handle your request promptly.

9. Cookies

This website uses basic cookies for:

• Keeping you logged in if we add a client portal
• Understanding how visitors use the website
• Remembering your preferences

You can disable cookies in your browser settings if you prefer.

10. International Clients

If you're located outside the United States:

• Your information may be stored on US-based servers
• I follow GDPR requirements if you're in Europe
• I follow CCPA requirements if you're in California
• Your data is protected regardless of where you're located

11. Changes to This Policy

If I need to update this Privacy Policy, I'll:

• Email you about significant changes
• Update the "Last Updated" date at the top
• Give you 30 days notice before changes take effect

12. Questions?

If you have any questions about privacy or how I handle your information:

• Message me through the website contact form
• Send me a message on Slack (if you're an active subscriber)
• I'll respond within 24-48 hours